Logipharma 2016 (past event)
19 - 21 April, 2016
44 (0) 20 7368 9854
Enrico Nave
Head of Supply Chain & Procurement
Nestle Italiana
Check out the incredible speaker line-up to see who will be joining Enrico.
Download The Latest AgendaConference day two - Wednesday 20 April 2016
Friday, August 4th, 2017
10:40 INTERVIEW: What do Pharma companies need from their supply chain partner in order to be truly customer centric and meet the needs of healthcare providers and patients?
•What steps can 3PLs put in place to communicate and align with pharma on customer-centricity?
•How can you measure customer-centricity?
•To what extent is it possible to prove customer satisfaction rather than just perceive it?
•How can 3PLs and pharma communicate to provide reassurance that customer needs are met?
•How can you measure customer-centricity?
•To what extent is it possible to prove customer satisfaction rather than just perceive it?
•How can 3PLs and pharma communicate to provide reassurance that customer needs are met?