Logipharma 2016 (past event)
19 - 21 April, 2016
44 (0) 20 7368 9854
Prof. Dr. pharm. Helena Jenzer
Hospital Pharmacist FPH
Bern University of Applied Sciences
Check out the incredible speaker line-up to see who will be joining Helena.
Download The Latest AgendaConference day one – Tuesday 19 April 2016
Tuesday, July 4th, 2017
17:20 CUSTOMER INTERVIEW: Outlining how you can adapt your distribution strategy to truly add value to the customer experience
A unique opportunity to listen to your customers’ perspective on how you can add value to them directly.
•In what ways can pharma, wholesalers and distributors improve their customer service?
•Which customer experience innovations can pharma implement? •What are the best ways for pharma to receive feedback from the customer?
•What really matters on a day-to-day basis in the pharma product delivery experience?
•In what ways can pharma, wholesalers and distributors improve their customer service?
•Which customer experience innovations can pharma implement? •What are the best ways for pharma to receive feedback from the customer?
•What really matters on a day-to-day basis in the pharma product delivery experience?